Contact TimoDesk
Contact TimoDesk about support, pricing and billing, security, a data request, or setting up time tracking for your team.
Tell us what you are trying to do
A specific message gets you a more useful answer.
Common questions before you contact us
Response times, demos, data requests, and what to send when something is not working.
How quickly does TimoDesk support reply?
Within one business day. If you write on a weekend or a public holiday, we reply on the next business day.
Do I need an account to contact TimoDesk?
No. Before you sign up, during a trial or years later, you reach the same inbox and the same people.
Can I see a demo of TimoDesk?
Yes. Book a one-hour call, and we will walk through TimoDesk using your own setup.
Is this the right place for a data request?
Yes. If your account belongs to an employer, contact the organization's owner first. The owner controls the data and can remove you. An owner can ask us here to delete the whole organization, and our Data Policy explains how we handle each request.
What should I send if something is not working?
Your operating system, your app version and roughly when the problem started. This is usually enough for us to reproduce it without asking you more questions first.
Can I contact support from the dashboard?
Yes. Once you are signed in, send a support request from your dashboard. We reply in the same thread, and you can reopen it if the problem comes back.
Start tracking time this week
Create your organization and invite your team today. Tracked time shows on the dashboard the same day, and the first full-day reports are ready the next day. $1 per user per month, with every feature included.
- $1 per user / month
- 15-day free trial, no card
- Stop anytime. No contract.