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Privacy Policy

This Privacy Policy explains how TimoDesk (“we,” “us,” or “our”) collects, uses, stores, and protects your information when you use our website, apps, and time-tracking/monitoring tools (“the Service”).

By using TimoDesk, you agree to the practices described here.

If you do not agree with this Policy, please stop using the Service.

1. Information We Collect

We collect information to provide the Service, keep it secure, and improve it. The information we collect falls into the following categories:

A. Information You Provide

Account Information

When you create an account, you provide details such as:

  • Name
  • Email address
  • Password
  • Workspace or company information
  • Payment information (handled securely by payment partners)
  • Phone number
Communication

If you contact us, we collect the information you share, including emails, attachments, and support messages.

B. Information Collected Automatically

When you use TimoDesk, we may collect:

i) Device & Technical Information
  • IP address
  • Browser type
  • Operating system
  • Device identifiers
  • App version
ii) Usage Information

To provide accurate time tracking and productivity reports, we may record:

  • Time entries and activity logs
  • Websites visited (URL only)
  • Apps used
  • Idle/active time
  • Mouse/keyboard activity levels (not keystrokes)
  • Screenshots (if enabled by the admin)
  • Shift start/stop times
  • Location data from the mobile app (if enabled)

Important: TimoDesk does NOT record keystrokes, passwords or the content you type.

iii) Cookies & Analytics

We use cookies and analytics tools to:

  • Remember your preferences
  • Improve user experience
  • Understand how TimoDesk is used
  • Provide security and detect unusual activity

C. Information from Third Parties

We may receive essential information from:

  • Payment providers
  • Marketing partners
  • Authentication services (e.g., OAuth login)
  • Your employer (if you’re added as a user in a workspace)

2. How We Use Your Information

We use your information to:

  • Provide and operate the TimoDesk Service
  • Track time, productivity, attendance, and work activity
  • Improve features and fix issues
  • Personalize your experience
  • Communicate with you about updates or support
  • Secure your account and prevent fraud
  • Process payments
  • Meet legal and compliance requirements

These purposes are consistent with all referenced privacy policies.

3. How We Share Your Information

We do not sell your information.

We may share your information only in the following cases:

A. With Your Organization

If you use TimoDesk through your company, your employer/admin can see:

  • Your tracked work time
  • Activity levels
  • Screenshots (if enabled)
  • Productivity summaries
  • Your assign Tasks details and break time

B. With Trusted Service Providers

Third parties that help us operate TimoDesk, such as:

  • Cloud hosting platforms
  • Payment processors
  • Customer support tools
  • Email providers
  • SMS and OTP providers

These parties only receive what is required to perform their service.

C. Legal & Safety Reasons

We may disclose information if required by:

  • Law or regulation
  • Court orders
  • Government requests
  • To protect rights, safety, or prevent fraud
  • To protect human rights and labor laws

D. Business Transfers

In case of a merger, acquisition, or restructuring, your data may be transferred appropriately.

4. Cookies & Tracking Technologies

We use cookies to:

  • Keep you logged in
  • Save preferences
  • Measure performance
  • Analyze usage
  • Improve features

You can disable cookies in your browser, but parts of TimoDesk may not function properly.

5. Data Storage & Security

We use industry-standard security methods to protect your data, including:

  • Encrypted data transmission (HTTPS/SSL)
  • Secure server infrastructure
  • Regular backups
  • Access controls
  • Authentication protections
  • Email services or smtp

Despite our best efforts, no online system can guarantee 100% security. We cannot be held responsible for any unauthorized activities caused by hackers, malware, or cybercriminals. Additionally, we cannot guarantee complete protection against potential data leaks or unauthorized access to stored screenshots.

6. How Long We Keep Your Data

We retain your information for as long as:

  • Your account is active
  • Needed to provide TimoDesk services
  • Required for legal, tax, or audit purposes

You may request deletion of your account and associated data.

7. Your Rights

Depending on your region, you may have the right to:

  • Access the data we store about you
  • Request corrections (if possible)
  • Request deletion (Need Organizer Permission)
  • Export your data
  • Object to certain types of processing
  • Withdraw consent (where applicable)

You can exercise these rights by contacting our support team.

8. Children’s Privacy

TimoDesk is not intended for children under 16.

We do not knowingly collect information from minors.

9. International Data Transfers

Your data may be stored or processed in different countries depending on our hosting infrastructure and service providers.

We ensure appropriate safeguards are in place for such transfers. Despite best efforts, no online system can guarantee 100% security.

10. Advertising Policy

TimoDesk may display product announcements, feature updates, marketing content, or service-related messages inside the platform and over the email. We do not sell advertising space, and we do not share your personal data with advertisers.

11. Changes to This Policy

We may update this Privacy Policy occasionally.

If the changes are significant, we will notify you by email or via the Service.

12. Contact Us

If you have questions about this Privacy Policy or your data, please contact our support team. [email protected]